FREQUENTLY ASKED QUESTIONS

 

1. How do I register with Little Lumps?
Create a profile – we will need your name, e-mail address, a password, delivery address and a contact number.


2. How do I order online?
Choose the products you want, paying special attention to colour and size. Click 'add to cart’
and then checkout with your shopping basket in the top right hand corner. Follow the prompts to complete your order


3. What are my payment options?
We accept credit cards through Payfast as well as EFT payments. Proof of payment by EFT must be sent to Little Lumps at cherise@littlelumps.co.za


4. Banking details are:
ICE POP t/a Little Lumps 
FNB
Acc No: 63060089349
Branch: Somerset West
Branch Code: 25065


5. How long does it take for my order to be shipped?
Orders are processed within 5 - 10 working days


6. How is my order shipped?
We ship nationwide using The Courier Guy and Pudo. Once your order has been dispatched, you’ll receive tracking details so you can follow your parcel online, every step of the way.


7. What are your products made from?
The majority of our products are made from 100% cotton


8. Where are your products made?
Our products are manufactured and designed in South Africa. Our Workshop is situated in Somerset West, Western Cape


9. What age group do you cater for?
Our ages range from prem (1.5-2.5kgs) up to 18 - 24mths